Refund policy

Because press-on nails are a personal hygiene product, we do not accept returns or exchanges once an order has been delivered. This applies to change of mind, including if a design or size is not what you expected. We know this is stricter than many shops, and it is for one reason: a nail set that has left our hands cannot safely be resold to anyone else.

We would much rather help you get it right before you order. If you are unsure about sizing or which design suits you, message us on WhatsApp at +923184574733 and we will walk you through it.

If your order arrives damaged, incomplete, or incorrect, we will always put it right. Message us on WhatsApp within 48 hours of delivery with clear photos of the item and its packaging as received. Once we have reviewed them, we will arrange a replacement or a refund. Please keep the original packaging until the matter is settled.

Cancellations. You may cancel any order before it has been dispatched. Once a parcel has been handed to the courier, it can no longer be cancelled.

Refunds, where applicable, are issued to your original payment method within 7 to 10 working days of approval.